Begin your service
Four photographs of your pair — outer, inner, from above, and the soles — and we appraise the brand, material and condition, and prepare your estimate.
Photographs — all four, please
Clear and well lit is everything — daylight, a plain background, both shoes together in frame is perfect. Hover a box to see how to place the pair.
Size — UKHalf size? Please select the next size up.
Delicate material, if anyUnsure? Choose "Not sure" — we read the material from your photographs and cross-reference either way.
Condition, as you see itAppraising
A moment, please. We are examining your photographs.
Our appraisal
Your service
A guide price from your photographs. We confirm every price on inspection, and always before any work begins.
A closer look is needed
We're sorry — the condition described and your photographs don't quite go hand in hand, so we're unable to prepare an instant estimate for this pair. You are welcome to photograph it again in better light, or continue without it and our team will review this pair personally.
Your pairs
Each pair appraised in its own right. Add as many as you wish — they travel together.
How shall we receive your pairs
Choose whichever suits you. Both journeys end at your door.
We collect and return in person. West & Central London, South West London, Berkshire and Surrey.
Anywhere in the UK. Your prepaid label arrives by email — any Post Office will print it — and your pairs return by tracked delivery.
Posting to us
Nothing to measure, nothing to purchase, nothing to print. We choose the right parcel from your order and email your prepaid label with a QR code the moment your booking is confirmed.
Take your parcel and the QR code to any Post Office and they will print the label for you. We hold the tracking from the moment your label is created, and your return journey home is by tracked post, included in your estimate.
Collection & delivery
Choose the windows that suit you. We come to your door for both.
Collection day Collection window Return delivery day Delivery window
Your details
Where we collect from, and where your confirmation is sent.
Name Mobile Email Collection address Postcode
Review & confirm
A final look before your booking is placed.
Every price is confirmed on inspection, and always before any work begins.
Your booking is placed
Should anything change, simply reply to your confirmation email.